To ensure a smooth and comfortable journey across the United States, we have compiled the essential details regarding our transfer services. Our goal is to provide a stress-free transition from the airport to your final destination with full transparency.
All transfers must be booked at least 24 hours in advance to guarantee vehicle availability. Once your reservation is complete, you will receive a confirmation email containing your booking reference, vehicle type, and specific pickup instructions tailored to your arrival airport. Please review these details carefully to ensure all flight information and destination addresses are correct.
Upon arrival, you won’t have to worry about navigating crowded terminals. Most of our services include a professional “Meet & Greet”. Your chauffeur will be waiting at the designated arrivals area—typically near the luggage claim or a specific pre-arranged meeting point—holding a sign with your name. For certain airports or vehicle types, we also offer “Curbside Pickup” where your driver coordinates with you via text message for a swift exit.
We understand that air travel can be unpredictable. That is why we monitor all incoming flights in real-time. If your flight is delayed or arrives earlier than scheduled, our system automatically updates your pickup time. You do not need to worry about informing us of minor delays; your driver will be synchronized with your actual landing time to ensure they are there when you exit.
To ensure your comfort, it is vital to select a vehicle that accommodates both your party and your luggage. Each vehicle class has a specific capacity:
Sedans: Ideal for 1-3 passengers with 2 standard suitcases.
SUVs: Perfect for families or groups of up to 6 with 4-5 suitcases.
Vans: Best for large groups and heavy equipment.
Please notify us in advance if you are carrying oversized items such as golf clubs, surfboards, or foldable wheelchairs.
We offer a complimentary waiting period to allow you enough time to clear customs and collect your baggage.
International Flights: 60 minutes of free waiting time.
Domestic Flights: 30 minutes of free waiting time. If you anticipate a longer delay at security or baggage claim, please contact your driver or our support team using the number provided in your confirmation.